No matter how you spell hyper-automation (you’ll see it with and without the hyphen too), it may sound like a sci-fi concept—like the hyperdrive the Millennium Falcon was continually struggling with. You may already understand how automation removes headaches and makes several business processes more manageable and more efficient. But hyper-automation? Why all the hype?…

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Small businesses employ almost half of the workers in the United States. In Europe, more than a third of workers were employed by small businesses. Various estimates put overall global employment by small businesses at around 7 of every 10 people. Most of those numbers came before the pandemic hit, however. Unfortunately, these small businesses…

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